Wednesday, 27 June 2018 00:00

Eric's Insights: Listening

LISTENING Blog

This means in a 10 minute conversation we only remember what was said for two and a half minutes. We can all benefit from improving our listening skills. It’s a skill your students need to know to be successful.

DISTRACTIONS ON THE CLINIC FLOOR
- People talking
- Telephone ringing
- Music playing
- Water running at the shampoo bowls
- Blow dryers

Teach your students how to drown out these sounds and focus all their attention on the guest in their chair.

PAY ATTENTION TO THE CLIENT IN THE CHAIR

To be successful in this industry, the focus must be on the client. Your students need to get in the habit of conscious listening. It’ll make the guest feel special and want to come back. Plus, it’ll set your students up for success.

Thank you,
Eric Fisher
10294438 735814146450031 5352139519071842816 n

Login to post comments
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Want more tips for success?
Sign up for updates… It’s FREE!