Inspiration Blog

Dont-Be-Old-Fashioned

I hope your week is starting off well and that October was an outstanding business month for you.

If October wasn't a great business month for you, or maybe you just want to see about doing things differently, I want to invite you to visit with us at the upcoming AACS Conference, November 14th - 16th. We will be at booth 202.

I have to tell you, Prosper U is a Game Changer. It's your playbook to:
- Boost Enrollments
- Increase Income
- Improve Placement
- Raise Retention
- Enhance School Brand

Whiskey-Large-Words

We would love to give you all the details about the Prosper U Business Training Program - you can pre-schedule your preview today and be entered to WIN FREE Whiskey from the Whiskey of the Month Club. 

Just give us a call at 316.425.5245 or email info@myprosperu.com to schedule your preview to learn more about the Prosper U Business Training Program.

Join us at our class!

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Visit us at our booth Nov. 15th & 16th!

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Thanks,
Eric Fisher
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P.S. If you can't make it to AACS, but want to learn more about the Prosper U Business Training Program - sign up for one of our upcoming webinars!

Thu-Nov-6th-Webinar
Tue-Nov-11th-Webinar
Tue-Nov-18-Webinar

*If the dates and times listed above don't work with your schedule, we would be happy to set up a time that would work better. Simply give Jenny a call at 316.425.5245 or email her at jremsberg@myprosperu.com.*

Wednesday, 29 October 2014 00:00

Success is in the Details

My goal has always been to have an experience-driven business, not a commodity-driven one. It's how I've always separated myself, my salons and academy from the sea of sameness.

At the Eric Fisher Salons, we strive to look like professionals, behave professionally, and be experts on beauty. We pride ourselves on going beyond the "call of duty". What does that mean?

It means we create a great ambience and make guests feel welcome. It means we wow them, surprise them, and make them feel comfortable. Much of this involves the little things.

We all know it's important for our students to have superb technical skills but they also need to know that the little details matter and will add to their success.

By teaching your students about the little things like making the guest feel special, taking every opportunity to tell someone what they do for a living, selling retail and creating memorable experiences it will add to your success and popularity and to your student's success and popularity. It'll keep your business moving forward.

everything-matters

The truth is, to keep your guests coming back again and again means taking nothing for granted. It means the little details matter.

Thank you for your time,
Eric Fisher

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I hope everyone is having a great Tuesday! Before we dive into this week's topic, I want to ask if you are planning on attending the upcoming AACS convention November 14 - 17? If you are, we would love to meet you.

In celebration of AACS 90 year anniversary and the Roaring 20's theme, we are having a drawing for a FREE 3-month whiskey subscription from the taster's club at our booth.

Entering is easy. All you need to do is schedule your Prosper U preview today and stop by our booth to learn more about our GAME CHANGING business program!


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Now let's talk about this week's topic - communication. Could your communication on the salon floor between your students and instructors be better?

Do you have communication guidelines for your instructors to use when working with the students?

I have a tool that can help you called the Prosper U Communication Guidelines.  We have found these guidelines to be successful in improving communication on the salon floor.

Tell-me-2

Here's how you use it:

Tell Me
Tell the student the steps you want them to follow. For example, "Cut the hair in horizontal sections with no elevation, no tension and cut in the comb."

Show Me
Now, take the tools from the student's hands and show them how to cut the horizontal sections with no elevation, no tension and how to cut in the comb.

Watch Me
Now hand the tools back to the student and watch them cut a horizontal section with no elevation, no tension and cutting in the comb.

Coach Me
Give the student feedback using praise and redirection. Let the student know if they need to angle the comb more or if they have good body postioning.

Praise Me
Tell the student what he or she is doing right.

Redirect Me
If the student needs guidance, redirect them. For example, show them how to angle the comb more.

I highly recommend, before the instructor moves on to the next student, to give the student they are currently working with a stopping point. This will allow you to guide the student through the service, therefore elevating your client's experience.

Try implementing the Prosper U Communication Guidelines on your salon floor and let us know how it works - leave a comment below. I look forward to hearing from you!

Thanks,
Eric Fisher

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To learn more about the Prosper U Communication Guidelines and the Prosper U Business Training Program - give us a call at 316-425-5245 or email info@myprosperu.com.

Monday, 06 October 2014 00:00

A Prosper U system you'll want to know.

I hope everyone is having a great week!
Ben-Frank-Quote
I want to ask you - could your communication on the salon floor between your students and instructors be better?

Do you have communication guidelines for your instructors to use when working with the students?

Today I want to share a tool with you called the Prosper U Communication Guidelines.  We have found these guidelines to be successful in improving communication on the salon floor.

Tell-me










 

















Here's how you use it:


Tell Me
Tell the student the steps you want them to follow. For example, "Cut the hair in horizontal sections with no elevation, no tension and cut in the comb."

Show Me
Now, take the tools from the student's hands and show them how to cut the horizontal sections with no elevation, no tension and how to cut in the comb.

Watch Me
Now hand the tools back to the student and watch them cut a horizontal section with no elevation, no tension and cutting in the comb.

Coach Me
Give the student feedback using praise and redirection. Let the student now if they need to angle the comb more or if they have good body postioning.

Praise Me
Tell the student what he or she is doing right.

Redirect Me
If the student needs guidance, redirect them. For example, show them how to angle the comb more.

I highly recommend, before the instructor moves on to the next student, to give the student they are currently working with a stopping point. This will allow you to guide the student through the service, therefore elevating your client experience.

Like Benjamin Franklin said, "Tell me and I forget, teach me and I may remember, involve me and I learn." Implement the Prosper U Communication Guideline on your salon floor and let us know how it works - leave a comment below. I look forward to hearing from you!

Thanks,
Eric Fisher

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Learn more about the Prosper U Communication Guideline and the Prosper U Business Training Program - give us a call at 316-425-5245 or email at info@myprosperu.com.

Tuesday, 30 September 2014 00:00

Ask people to spread the word!

Did you know Word-of-Mouth-Marketing is the most profitable marketing you can do to drive your enrollments and increase your student salon and spa revenue?

Think about a great movie your recently saw or a great meal you had. Did you tell anyone about them? How about Oprah's Book Club? If she likes you, your book is guaranteed to be a best seller.

The goal is to get people talking about your school and your Student Salon and Spa. Nowadays, this is easy with the use of social media sites.

Social networking is one of the most popular ways to spread the word. Utilize Facebook, Twitter, LinkedIn, Tumbler, Blogs, Foursquare, Pinterest, Bloom and Instagram.
social-media-sites
Show off your culture with pictures of your students, post information about the services your provide, and include before and after photos of your students work.

Here's an example of a post from the Eric Fisher Academy Facebook page:

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Develop a social media strategy to grow your business and ask people to spread the word!

Your-New-Best-Friend

Never forget, Word-of-Mouth-Marketing is the best marketing in the world.

Start using it now! It can help you build the biggest, best business you can imagine.

Thank you,
Eric Fisher

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P.S. Learn more about how Prosper U can help increase your enrollments, increase your salon/spa floor income, improve your student and staff retention, achieve higher student placement, and increase your business brand awareness - give us a call at 316-425-5245 or email info@myprosperu.com.

Let us show you how Prosper U can be a GAME CHANGER for your school - call today!

Sunday, 07 September 2014 00:00

We've Got Big News!

Good Morning,


We've got some BIG news to share with you! We have a new member of the Prosper U team!

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I would like to introduce our NEW Sales and Development Manager - Jenny Remsberg. She will be taking on Julie Morrison's role.

Jenny brings a dynamic wealth of knowledge and amazing experience to us. She has a strong background in customer relations and truly cares about people and business.  She has a strong passion for connecting with people and seeing them succeed.  Jenny is a fantastic fit for Prosper U.  We couldn’t be more excited to have her!

After 7 years combined with Eric Fisher Academy and Prosper U, Julie Morrison has decided to return to the banking industry. She has been an instrumental part of getting the Prosper U Business Training Program developed and she will truly be missed. We wish her the best of luck on her future endeavors.

Jessica Beck will continue as our Program Educator dedicated to the Prosper U training and implementation.

We are excited to have Jenny on our team and she will be here for all your Prosper U needs. Feel free to contact her anytime at 316-425-5245 or jremsberg@myprosperu.com. You can leave a welcome message for Jenny or a farewell message below.

Thank you,
Eric Fisher

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If you would like to learn more about the Prosper U Business Training Program - sign up for one of our upcoming informational webinars!

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Webinar-9 18
Webinar-9 25

Good Morning,


Today I want to share four simple things your students can do to help them connect with clients.

Research shows you only have 10-20 seconds to make a good first impression. This means the first contact a student has with a guest sets the tone for the whole experience. In a blink of an eye, the student will be judged.

Are they warm or aloof? Enthusiastic or disinterested? The guest will pay attention to their appearance, what they say, and how they say it. It will all go into the mix.

This is why the stylist or esthetician MUST warmly greet the guest and connect with them

Here are four ways your students can connect with clients during the greeting:

 

4-Ways-to-Connect

The goal is to make a great impression, to have the client like you and for them not be scared or intimidated. Nothing makes a great impression better that a smile, eye contact, a great touch, and using their name. Try it and let us know how it works - leave a comment below.

If you would like to learn more about the Prosper U Business Training Program - sign up for our upcoming informational webinars!

webinar

If these dates and time don't work with your schedule, we would be happy to set up time that works better. Just give Julie a call at 316-425-5245 or email her at jmorrison@myprosperu.com.

Thanks,
Eric Fisher

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Refresh your Student Kit and BOOM your numbers!

Top-5-PROU-in-student-kits---2

For only $1.15 a day, your students can receive the systems, scripts, and tools for a prosperous, lifelong career! Find out more today - sign up for one of informational webinars.

Webinar-1

Webinar-2


If these dates and times don't work with your schedule, we would be happy to set up a time that works better. Just give Julie a call at 316-425-5245 or email her at
jmorrison@myprosperu.com.

Thank you,
Eric Fisher

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